I’m convinced that family law attorneys have one of the toughest jobs out there.
The emotional tax that comes with handling serious issues like divorce and child custody day-in-day-out is steep, requiring just the right mix of empathy, resilience, and relentlessness.
If that’s you, hats off. I have so much respect for what you do.
Knowing that you deal with such sensitive and emotional matters, you’ve probably wondered more than once how you should present yourself to the world.
While it works for some lawyers to shout about their toughness to acquire clients, that’s just not you. How do you get more family law firm cases without sounding insensitive?
Family law firms need to take a different approach with their tone, branding, and message.
Related: A Game Plan for Marketing Your Family Law Practice
Related: Local SEO For Law Firms
Since Juris Digital is a digital marketing agency, we’ll focus on those aspects of branding that have direct applications for your law firm website and other digital properties.
“Tone” or “voice” refers to the personality your digital content conveys. Here are some of my favorite examples of brands that have nailed down their digital voice:
Every family law firm is unique. You have the liberty to choose a brand voice that matches your unique personality, but there are some personality traits that it’d probably be best to avoid when coming up with your family law firm’s brand voice.
Brand tones your family law firm should avoid:
There are exceptions to every rule, so it’s entirely possible these “tones to avoid” may work well for you in your specific locale or among a specific demographic. I recommend the free tool Google Optimize to test which copy leads to better website engagement, and use Google Ads data to see which tone converts better.
You should also pay special attention to your brand voice in these areas:
Remember, your message can change to fit the unique situation, but the tone in which you convey that message should remain consistent.
Think of a tagline or slogan as your law firm’s catchphrase. It should be short, striking, and memorable. A motto that quickly lets your prospective clients know what you’re all about.
Some famous examples of slogans:
Notice that none of these taglines state the product or service. The best taglines convey an idea that compels potential customers to act. So how could this be applied to family law firms?
How to create a good law firm tagline:
Imagery is powerful – use responsibly.
Some of the best logos are simple (think: H&R Block), and many law firms simply opt for a stylized version of their business name. If you have an especially long law firm name (the longest I’ve worked with is a law firm with 5 named partners – a total of 50 characters), it might be a good idea to use an acronym for your logo.
You have a lot of flexibility with your law firm’s logo, and to be honest I haven’t seen a lot of truly terrible ones. Where you really have to be careful is the additional imagery you put on your site, such as stock photos.
Here are some guiding principles for choosing imagery for your family law firm website:
Again, A/B testing tools like Google Optimize will help you determine which images facilitate better engagement with your website, but generally, the following principles serve as a helpful guide for your family law firm’s branding.
Color psychology (yes, that’s a thing!) plays an important role in family law firm branding. Color can have a massive impact on human perception, and can actually influence our mood.
Colors that would work well for a family law firm website:
Stay away from:
Colors have the ability to present your law firm as a haven or a source of additional anxiety. Choose the former.
Once your brand has a digital voice (point 1), use it to address the topics that your potential clients care about. How can you find out what these topics are? Two main ways:
The buying cycle can often be longer for family lawyers because of how much is at stake. Your potential clients are going to be doing a lot more research than say someone who needs an emergency plumber for a pipe burst. Use that extended research phase as an opportunity to answer their questions and build the trust that’s necessary for them to choose you as their representation.
The topics you choose to address can contribute to your family law firm’s brand as much as your tone, tagline, images, and colors can. Choose them wisely.
Deciding how you want to present your family law firm online is a lot of work. Juris Digital understands the nuances that come with each unique legal service area, and can do the heavy lifting to ensure your website is securing more family law clients, not turning them away.
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Lawyers are busy people. Between meeting with clients, appearing in court, handling paperwork, and plenty of other day-to-day responsibilities, finding the time to sit down and write a fresh piece of content just isn’t really at the top of the priority list for most. On top of that, most attorneys really don’t see the point.
After all, your website already states your purpose pretty clearly, and you probably already have a page for each major practice area, so what can a blog post do better?
And who is even going to visit your website and click on the blog section? Do your potential clients even care what you have to say? As it turns out, blog posts are much more valuable than you might think. Here, I’ll discuss the advantages of blogging for lawyers, as well as some basic best practices.
Those nice practice area pages you have do come with limitations. Although those pages should be descriptive, they should also be concise. Readers will lose focus and likely leave the site if a practice area page begins to veer off on a tangent. Instead of including detailed discussions about specific issues on the practice area page, you can create a blog post instead.
For example, a bankruptcy lawyer who handles both Chapter 7 and Chapter 13 bankruptcy may have a page for each, but a blog post would be the perfect place to describe to a client which one is the best choice for their particular situation.
From an SEO perspective, there are great advantages to publishing this type of support content. Every blog post that supports a practice area page should include a link to that practice area page, and even other related blog posts if they are relevant. Over time, you will create a network of content that is related and connected via a series of links.
As Google crawls your site, it will pick up on these networks, and will reward you for having such a complete repository of information. This makes sense, because having all of the information readily available on your site is a good user experience, which is really what Google’s algorithms are attempting to deliver.
Because you are linking to the main practice area page from each related blog post, it will be clear to Google that this is the most important page in the network, and it will have the best chance of ranking. Furthermore, any time a link from another site–called a “backlink”–goes to one of the blog posts in the network, authority is passed from that site to yours.
Part of this process happens on a page-by-page basis, meaning that the blog post being linked to will get the biggest authority boost. Having a link to the practice area page from that blog post will ensure that some of that authority is passed along to the practice area page, helping it to continue improving in the rankings.
Okay, I’ll be honest here—people don’t necessarily land on your homepage and go “Oh yay, there’s a law blog! I have to visit that!” But that doesn’t mean that people won’t ever see your blog posts. The key is to write posts that answer very specific questions, like “Why Do Lawyers Blog?” (See what I did there?)
In an attorney’s case, you might write a post entitled “How Do I Get Divorced Without Going to Court in Connecticut?” Chances are, someone will actually ask that specific question or some close variation in Google or another search engine, so by writing that post, you’re creating an opportunity for your site to rank for that question. These very specific queries—called “long-tail queries”—have much less competition than head-term queries like “divorce attorney,” so you’ll have a much better chance of ranking more quickly for that term.
More importantly, these posts tend to capture a type of client who does research before deciding who to hire. While a person may not read a post and then call you immediately, it may serve as a first touchpoint for someone who is not yet decided. If your post makes a strong enough impression, they may go back to your site hours or days later to call you or fill out a contact form.
The important thing to remember here is to be empathetic toward your potential clients’ needs. Understanding the type of questions that people might ask is an important first step in deciding what to write.
Age is a peculiar thing in websites. While a well-seasoned domain holds more authority than the new kid on the block, Google likes to give a big thumbs-up to shiny new content. There are obvious reasons for this. Adding more content adds to the network I mentioned above, and it updates users on the latest information.
Times change, and as they do, laws are amended, precedents set, and new information introduced. Keeping people updated on topics relevant to your industry shows Google that you’re on top of the newest information, which means that your site is the most qualified for displaying that information to searchers. This really follows the same principles as freshness.
But there is one pitfall that many lawyers fall into on this front. It is common for lawyers to churn out a legal spin on political or social commentary regularly, allowing them to constantly push new content. While an occasional post on this subject can be warranted (as long as it really does fit into your practice’s area of expertise), these usually lack substance or uniqueness.
Since news outlets frequently cover the same topics, sometimes even including legal information, a local law firm website has little chance of actually ranking with this content, and with only loose relation to the rest of the content on your website, it really only fits at the fringe of the networks we previously discussed.
If you do feel that you would like to use these topics to your advantage, it would be advisable to submit that content to a larger publication, including a meaningful backlink to a relevant page on your own site. This will be much more effective in boosting your rankings and getting your voice out.
Perhaps the most infamous type of horrible blog post is the ever-present “me, me, me” post. These are the posts that small business owners begin to churn out several times a week because some well-meaning web developer with a few thoughts on SEO said, “You should really start blogging on your website. I’ve heard it can really help your SEO.”
Usually, they comprise of posts like “Look at How Much Fun Our Office Party Was!” and “This Week Only: 25% Off a Consultation!” Occasionally, there will even be an outward-focused post that isn’t quite as bad, but is still mostly useless, such as “Wishing You a Happy Memorial Day From Our Team!”
The good news is that attorneys don’t commit these offenses as often as the shoe store next door. At the end of the day, these posts aren’t really hurting anyone, but they aren’t helping either. Nobody will be searching for that information, and as I’ve already admitted, few people are likely to get too excited to visit your blog just because they want to see what you’ve written.
However, not every single post has to be about legal services. In fact, there are some great ways to use certain types of non-legal blog posts to your advantage. For example, hiring a new attorney or making someone a partner in the firm is a good reason to create a press release, which is essentially a blog post hosted externally for reporters. All you have to do is create a bio page for the new attorney on the site, write up a few paragraphs about his or her experience and why they came to the firm, and then use that information in a press release with a link back to the bio. You may or may not choose to make a blog post on your own site about it, but either way, it is useful.
Another great solution is to write a blog post each month about community service. Some law firms like to include this in the main blog, while others will have a separate community blog to fulfill those needs. These also warrant a press release, but are even better candidates for direct outreach to the press. You can also contact any organization that you worked with on the project and ask them to do a write up on their site with a link back to yours.
Like I said before, attorneys are very busy people. Having your content written by a professional would take an enormous weight off your shoulders, and doing that comes with certain advantages, including more scheduled posting and lengthier posts. If the writer has SEO knowledge, they will be able to strategically plan posts and optimize them.
On the other hand, ghost writers simply don’t have the ability to address a given legal topic with the same authority that the actual attorney does. They won’t have the background knowledge necessary to give opinions, and they are not as well-versed on current legal issues. Ultimately, content created by ghost writers is usually flat.
If you’re going to utilize ghost writers, my suggestion would be to work closely with them in strategizing. If a new piece of industry information becomes available, let your writer know, and ask them to write something about it. You should also make sure that you do occasionally write a post on your own, and when you do, write about specific or opinionated information that a writer wouldn’t be able to give.
Most importantly, if you’re working with an attorney SEO company, run everything by them before publication, and ask them to optimize it accordingly. This may include some formatting changes, and minimal rewording, but can almost always be easily done without fear of losing the integrity of the content.
Ready to start blogging? Check out our guide: How to Start a Law Firm Blog.
As a law firm (whether small or large) in today’s market, there’re a lot of things vying for your attention.
Of course, you’re expected to have a functioning web presence that encourages future clients to use your services, but you’re also dealing with the powers of technological change in almost every nook and cranny of your law practice.
What may have been paper filings years ago are now electronic. Face-to-face interactions are largely replaced with virtual meetings and online introductions. All of this may leave one such modern-day attorney asking, “what next?”
Well, even though this ever-expanding technological presence is likely here to stay, one area of technological innovation that attorneys can take full advantage of for the betterment of their firm, the efficiency of their practice, and their clients’ convenience is the onset of more efficient credit card processing services.
Here, we’ll explain what these services are and how they operate, why we think every law firm should be using them, and the top four processors that we analyze and recommend for our own clients.
Unless your law firm is operating on a cash or check basis only, it’s very likely that you may be at least peripherally familiar with credit card processing services, if not already using them.
To better understand the process by which they operate, here is a brief overview:
Generally speaking, the process of authorization then settlement that takes places for any standard credit card purchase includes the communication between the processor to the issuing bank, then back to the processor with the needed approval.
Given all the parties involved and the numerous steps that take place in a standard credit card purchase, it’s easy to see how fees can become a critical actor throughout transaction processing.
First of all, in today’s modern world, clients are simply expecting to have not only several payment options available to them, but also options full of convenience.
Whether your client payments generally encompass one-time, individual payments or complicated, ongoing payment agreements for big companies, having the option to pay via credit card across online platforms has become the accepted norm.
At the end of the day, you’d never want a client’s choice of legal representation to come down solely to which payment options are available.
Now that the importance of having a credit card processing option for your firm is clear, there are several factors to further consider when choosing which processing service is right for your law firm.
Not only does each credit card processing service vary in terms of user agreements, fees, and in many other technical manners, but the service that you choose should be one that best suits your firm’s needs by all measures. Here are four aspects to consider:
While this may seem like a no-brainer, it can become incredibly important to fully understand the processing fees associated with credit card processing service providers.
While you may be under the impression that certain fees will apply or not on a transactional, daily, weekly, monthly, annual, etc. basis, it’s important to be very sure. The last thing you want to do is begin to utilize a processing service at your firm and on your firm website, only to find out that the provider’s fees don’t align with your firm’s budgeting needs.
What kind of platform does your potential processing provider use? Without getting too technical here, the platform can be important in a variety of aspects, including the service’s user-friendliness and how secure the service is.
At minimum, the processor should be Payment Card Industry (PCI) compliant, which is the financial industry standard for secure credit card processing. Given that not only precious client account and card data, but also firm accounting data, will be hosted by the provider, investigating the platform is necessary.
Depending on which credit card processing service you choose, you may have several (or not) functional choices for how the information is batched and made available to your firm’s accounting staff.
How billing, payments, escrow funds, retainers, etc. are all received and batched can either become a blessing or a curse for your firm’s accounting if they don’t match your specific attorney, clientele, and practice area needs.
The ways that a potential credit card processing service accounts for the billing and account receivables information of your firm should be carefully considered when weighing processor options.
In the same way that you want your clients to feel that they can depend upon you and your firm for any and every legal question, that’s how you should feel about your firm’s credit card processor. Given that many of these processors were borne and heavily operate online, expectations for 24/7/365 customer service availability may not be fully unfounded.
However, with customer service, quality over quantity often matters more – it’s much less important how often your processors are available, and much more important that they solve any questions or concerns in a timely manner.
Oftentimes, checking existing client reviews from other attorneys and firms can be quite helpful to ensure you know what kind of customer service to expect.
Like many, many trends these days, the latest trends of the payment world indicate a continued increase toward fast, efficient, and digitized payment methods in transactions.
Of course, credit and debit card payments have been around for a while, making them a necessary integration for your firm in today’s market.
Beyond just credit card payment options, here are a few other options that are gradually increasing in popularity and availability:
While credit card processing services that target small business efficiency have started to explode in recent years, there are some credit card processors that particularly stand out from the others – especially for their expertise in working with law firms. Take a look at some of the best credit card processing services for attorneys on the market:
Perhaps one of the best-known credit card processing services for law firms is LawPay. And, there’s good reason for this: LawPay has been recommended by over 60 bar associations for its work with law firms.
LawPay also helps law firms stay in compliance with trust accounts in accordance with the American Bar Association (ABA) and Interest on Lawyers’ Trust Accounts (IOLTA).
LawPay allows your firm’s accounting to be separated based on clients’ trust funds or your firm’s fund, making it much simpler to ensure that earned and unearned fees are not confused.
Your firm’s unearned fees can appear in a trust account, separated from the earned fees that appear in your law firm’s operations account. LawPay also deducts all processing fees once monthly from the firm’s operations account, meaning that paying for services is generally a breeze.
LexCharge is a credit card processing service that prides itself on being specific to law firms. Based on the services offered – full integration with the practice management software Rocket Matter, for example – LexCharge can be beneficial to many law firms.
Though LexCharge does not offer a flat rate for processing fees, they do offer to match competing processor rates. As with LawPay, LexCharge is trust account compliant and offers to separate funds amongst clients’ trust and the firm’s operations accounts.
Plans include: varies
Processing fees: between 1.5% and 2.5% + $0.20 – $0.30 (varies based on volume of processing)
Contact: Call 888-522-9918 or visit them online
LawCharge gives itself the accolade of being a processor “Designed By An Attorney For Attorneys.”
This processor prides itself on being innovative in providing law firms with the first merchant accounts made specifically for attorneys. LawCharge specifically works with law firms to offer credit and debit card payments, electronic checks, and the option of recurring billing.
As with the other processing services, this processor makes it possible to separate trust accounts from firm operations accounts, with processing service fees being deducted from the firm’s operations account every month.
Headnote is an attorney-specific credit card processor that is known for its easy-to-use interface and ability to quickly provide your client with a payment link electronically (via email, for example).
It is best for providing an easy way of accepting credit card payments securely (using tokenization in place of encryption) from clients, though if your firm already utilizes a practice management software with online payments functions built in, Headnote may not be as advantageous.
This processor also offers payment processing that is compliant with trust standards, though it does not allow credit card payments into trust accounts.
Overall, Headnote and its user-friendly interface can help firms easily introduce credit card payment options to clients, manage their accounts receivables easier, and stay in trust compliance.
If your firm is less interested in seeking a credit card processing service that is law firm-specific, then several other processing services that work for all businesses could be a great fit for your firm.
Other notable processing services include:
If you’re looking to improve your firm’s efficiency and offer your clients a much faster and more convenient way of paying for your services – something that will also save you time and money – consider obtaining a credit card processing service that will do the heavy lifting for your firm’s payment acceptance. Then, be sure to call us today.
Here at Juris Digital, we offer many services specifically designed to help small- and medium-sized law firms improve efficiency while delivering their legal services to clients. Always tailored to your firm, we work to improve search engine optimization (SEO) for your website, we offer expert web design, and we provide excellent content and social media services for all of your firm’s marketing needs.
As you look to optimize your payment acceptance process with convenience in mind, look to us to make your online business environment much easier for you and more successful for your firm.
If you’re ready to see how we can help you take advantage of your potentially untapped digital market, reach out to us today. Contact us online now so that we can get started immediately.
Law practices rise and fall on the strength of their paralegals.
Whenever smaller practices contact us to ask why they aren’t seeing the same success as their similarly sized rivals across the street, we tell them it’s usually one of two things: their marketing or their support staff… or some combination thereof.
(This may also be true in much larger firms, but the bigger the practice, the more complicated the calculus.)
No matter how big your firm, though — and no matter what kind of law you practice — a truly excellent paralegal will help you:
But how do you find the right person?
In “Big Law,” they have a whole Human Resources department devoted to the task. And veteran lawyers have worked with enough paralegals over the years to know what they’re looking for.
What’s a relatively new lawyer to do, though? What should you look for when hiring a paralegal?
Below, we present The Ultimate Guide to Hiring Your First Paralegal. As you might suspect, there’s a lot to know, and it isn’t as easy as you might think.
(Don’t believe us? Put out a Help Wanted ad and see how simple the process feels! …Good help is hard to find.)
There is no standard job description for paralegals. The Greek prefix para means “near,” “beside,” “alongside,” “resembling,” or “beyond.” That’s a pretty broad definition, and if you look inside enough law offices, you’ll find paralegals who match one interpretation more closely than another.
Here are questions to ask yourself when hiring a paralegal:
Your answers to these questions will determine the qualifications to look for when hiring a paralegal. They can also guide you in writing an employee policy book for your law firm (something you should absolutely do before hiring anyone), and even when posting a job listing.
Keep in mind, though, that the prefix para has also been interpreted to mean “apart from.” In other words, a paralegal is apart from the law. To that end, there are things paralegals strictly cannot do, as determined by your state’s bar.
As a general rule, paralegals can assist you in the practice of law, but they cannot practice law themselves. It’s a fine line, and your clients’ interest must never be compromised by crossing it. Be sure you know the rules for your jurisdiction inside and out before posting that help wanted ad.
We’ve already demonstrated that the word “paralegal” can mean many different things when translated literally. But it also means different things in people’s minds — including the minds of paralegals themselves.
Did you know anyone can call themselves a paralegal? While there are many certification programs out there, not all states require paralegals to be certified.
Indeed, you might receive applications from paralegals who have substantial experience but who were never formally educated, certified, or trained.
Certainly, those candidates can make fantastic paralegals (experience counts for a lot), but if you have your choice of applicants, there’s a lot to be said for someone who has attended a great certification program. To boot, you can advertise your paralegal’s credentials to prospective clients too.
Because the word “paralegal” doesn’t always mean something precise, you need to be a shrewd reviewer of résumés. Here’s what to look for when hiring a paralegal:
Law school doesn’t teach you everything. In fact, it teaches very little about the practical side of practicing law. It’s all case law and theory.
In a very real sense, then, your paralegal might become your last great “professor.” (For that matter, even seasoned attorneys can learn a lot from paralegals who’ve been around the block in various fields of law.)
Hire someone who can show you the ropes. Hands-on experience is probably the single most important thing to look for when hiring a paralegal.
If you’ve only been on the hot seat side of a job interview, you might think it’s easy to ask all the questions for a change. But to get the most out of your interview, you should prepare for it. Here are some tips:
Strong interview skills are among the most important things to look for when hiring a paralegal!
We recently wrote about the widespread problem of law firms losing clients because of the way their paralegals answer the phone. This has as much to do with the law firm failing to properly train its support staff or put proper client intake procedures in place. But you do want to make sure you’re hiring a paralegal who will answer incoming calls from prospective clients in a way that enhances your brand and encourages them to choose your office over the three others they’ve called. As you consider your applicants, think about who you’d most want to talk to if they answered your phone call.
Once you know what to look for when hiring a paralegal, you’ll need to know where to look. Here are some suggestions:
A legal assistant may be the lifeblood of daily operation, but ultimately, it’s clients who keep a law firm alive and thriving. So in addition to hiring a paralegal, find a legal marketing team that can keep clients coming through the door.
Juris Digital is a legal marketing agency that uses the internet to get bigger cases and better clients for the law firms that hire us. We work with firms of all sizes, from solo practitioners and transitioning attorneys to mid-size practices and beyond.
At Juris Digital, we are obsessed with Google and getting our clients to its top spots. We do that through content marketing, search engine optimization (SEO), PPC advertising, website design, social media management, and more.
Through those disciplines, we’ve taken law firms from a negligible web presence to powerhouse placement in the search results. Even more importantly, we’ve helped to convert that traffic into real clients, which is what it’s all about.
Paralegals are the lifeblood of any law firm. Attorneys depend on them for anything and everything that doesn’t strictly require a law license.
But surveys of legal support professionals across the country suggest that paralegals often struggle with morale, feeling overburdened and underappreciated for their extremely critical role in the firm.
Your own practical experience in hiring, managing, and firing paralegals over the years may have left you with the same conclusion.
This matters. As a business, your law firm performs better when paralegals are firing on all cylinders, so there is a real business imperative in boosting morale.
How to do that, though? This is a conundrum for many lawyers (and especially for managing partners), who aren’t always inclined toward sentiment and who certainly don’t have time to fret over everyone’s feelings.
Your time is a concern, certainly. But business operations are, as a rule, human operations. Feelings are a part of the human experience, and so they are a part of the business experience. Failing to tend to them — particularly to the feeling of being underappreciated — is simply bad for business.
In this article, we offer several strategies for improving attorney-paralegal relations and boosting morale across your law firm’s entire support staff.
Attorneys understand one another because they’re motivated by the same kinds of things — the win-loss record, the size of the contingency fee, the competition with colleagues, the need to make the most of many years of education, the success of the firm, and so on.
These are not the same things that motivate most paralegals. They are employees of the firm, so they don’t share in your profits. Generally speaking, their careers do not rise and fall on a record of verdicts, settlements, and judgments. They do not have extensive schooling or substantial student debt that they still need to justify. No one is rating them on Avvo.com.
As an employer and/or manager, it is your job to understand your employee’s motivations and speak to them.
Some of these motivations are universal. Employees, as a general matter, are motivated by appreciation and acknowledgment. (Time and again, studies have found that American employees value a feeling of workplace appreciation over incremental increases in their salaries!)
But much of motivation is personal, too. Each of us is motivated differently, so to really connect with your paralegals, you’ll need to understand their unique personalities and goals. You need to figure out how they tick.
To that end, you might fancy yourself an interpersonal communications expert for a week or two and dive into a few studies of human behavior.
There’s Gretchen Rubin’s The Four Tendencies, for instance — a book that divides people into one of four categories based on what motivates them. And if you don’t have extra time to read the book, there’s a quiz that can be taken online.
Or the classic Gary Chapman guide, The Five Love Languages (just make sure you’re using it to understand how each paralegal receives tokens of appreciation… not to woo them, lest you cross a line).
Getting to know and understand someone takes time and effort, but you’ll be a better boss for it.
It’s a simple principle, but it’s tried and true. Constructive criticism is most effective when it’s couched in compliments. Unconstructive criticism, meanwhile, isn’t effective at all.
We suggest following this single, familiar rule: for every criticism, give at least three compliments.
Don’t force it, though. If you rebuke an employee and then robotically spew out three random compliments, no one’s going to buy it. Authenticity is key.
So here’s the challenge: start actively looking for things your paralegals do well. Remember them. Make note of them. And when you’re impressed, say so.
As long as you’re offering praise more frequently than correction, the latter will be received in the right spirit and is more likely to take root.
Almost everyone enjoys receiving gifts (whether they admit it or not). But gift giving isn’t as easy as it sounds. How do you give someone something they really want without spending a fortune or sending the wrong message?
Well, don’t overcomplicate things. Choose from this go-to list of gifts and you’ll never go wrong:
Some experts recommend chocolates, candies, and flowers. There is nothing inherently wrong with those gifts, but given their traditional role in romance, you should be mindful of dynamics and personalities before bestowing them on your subordinates.
Cards are always a nice complement to gifts, too. You’ll find some examples of paralegal-specific greeting cards here, here, and here.
In addition to gifts, a do-it-yourself coupon (the kind your kids make for your birthday) can be surprisingly morale-boosting. These are ideal for paralegals who are raising children, supporting aging parents, dealing with hectic home lives, or who commute a long distance to work.
Coupon ideas include:
You might stipulate that advance notice is required for redemption (to avoid being caught off guard on the worst possible day).
When should you give all these gifts, cards, and coupons? There’s never a wrong time. “Just because” gifts are always welcome, and a well-timed present can also make for the perfect mea culpa.
But there are days when gifts are especially appropriate… and at least two times a year when they’re downright expected — Legal Assistants Day and the winter holidays (during which a bonus might stand in lieu of a gift).
Nothing is worse for morale than your paralegals learning that their colleagues in other firms were treated to a lavish lunch or spa day while they didn’t get so much as a trinket.
Here are a few occasions when a token of your appreciation might be appropriate:
At least once a year, take your staff out to eat at a nice restaurant. Or, if lunch sounds too stuffy, consider a retreat. (Very large law firms will likely need to do this by practice group or department.)
Dinners, outings, parties, and team-building exercises can all work wonders of camaraderie — sometimes in just a few hours. It’s amazing what a little shakeup can do.
You paid a lot of money to go to law school, where you learned a lot from other lawyers. But your paralegals have an opportunity to learn a great deal from you for free. Convey that in a way that seems like an opportunity, not an obligation or condescension.
Offer to send them to continuing education courses, legal seminars, or even to court for the day. The insight they’ll gain will make them more well-rounded legal professionals, and that’s ultimately to your benefit. Alternatively, you might offer to conduct an in-house legal seminar yourself.
More than anything, you want your staff members to feel extremely comfortable asking questions whenever they aren’t sure about something. Those who are too intimidated to speak up are more likely to make mistakes or compromise efficiency.
Is there festering resentment in the paralegal-attorney relationship? It’s time to stop those nasty feelings in their tracks. They’re counter-productive and toxic to productivity.
If you have a concern, address it. What if you suspect your employees are the ones with a grievance to share? Open up the floor and listen earnestly. If you need to apologize, do so forthrightly.
Communication fixes everything. So get to the root of your problem and then start over with a clean slate.
If you want to tick off your paralegals, start assigning them arduous, time-consuming tasks that (A) aren’t in their job description and (B) get in the way of the work they were actually trained and hired to do.
Case in point: law firm marketing.
Paralegals didn’t pursue a career in marketing, don’t have a background in it, and don’t have the available hours in their work day to devote to it.
Unfortunately, too many lawyers make the mistake of saddling their support staff with marketing demands. It doesn’t work for anyone. The job doesn’t get done, the law firm website doesn’t move up within the relevant Google search results, and the firm’s case support suffers because the assistants are distracted.
Let paralegals be paralegals and assign your marketing to marketers instead.
Juris Digital is a team of legal marketing experts who do only one thing: grow law firms using the web.
Through content marketing, PPC advertising, SEO, and more, we put law firms at the top of Google and get them bigger cases from better clients.
Just as importantly, we don’t require contracts. We know our process works, so we don’t need to lock you in. (Want to see some proof? Just ask to look at our past and ongoing results.)
You aren’t the first to pass this way.
Lawyers have been hired and fired over and over again since the very first meeting of the minds.
You’ve already been through the first part of that process. Now it’s your turn to endure the latter.
No one likes it. No one ever has. But storms always come, whether or not they were in the forecast, and all we can do is seek shelter until they pass. They do pass, though.
Today, we’re writing to you about the opportunity that being fired represents.
Yes, we said opportunity, and that’s exactly what it is… if you choose to see it that way.
It’s all a question of how you handle the unexpected. So let’s look at some steps you can take to rise anew from the ashes of disaster and end up with a better job / career than you had in the first place.
What’s worse than hearing “you’re fired”? Never finding out why? Or finding out exactly why?
Neither sounds all that appealing.
But like an “American Idol” contestant booted off the show when you felt sure you’d belted your best note ever, you need to watch the playback. It’s the only way you’re going to get better.
In a perfect world, your law firm will let you know why they’re letting you go. Indeed, many will. Just ask.
Try to have this conversation after you’ve calmed down. You will need to resist the urge to argue and defend yourself, because that isn’t the point of this meeting. You aren’t trying to save this job; you’re trying to prepare for the next one.
In some cases, it might merely be that the firm had to cut back. That’s good to know. It means you were laid off, not fired, and that’s valuable knowledge for future employers (though you might still ask why you were the one they chose to let go).
Then again, there might be some issues in your work performance, your work ethic, or your workplace demeanor that you have been entirely unaware of. Here’s your chance to find out how you were viewed — and then learn from it.
Even if you decide to hang your own shingle (something we will talk about below), understanding why this job didn’t work out will serve you immeasurably in the future — perhaps in ways you can’t even anticipate right now.
If you’re leaving on good terms, your law firm might be perfectly willing to negotiate a departure that helps to keep you on your feet.
Here are some things to ask for:
It might feel like the sky is falling, but rest assured: the clouds are still where they’re supposed to be.
Now is not the time to panic, running headfirst into the first paying job you can find. You probably have at least a little time on your side. Make the most of it.
Don’t take a doc review job within 24 hours of being fired. Do not call a headhunter while you’re crying. Don’t apply to get an MBA. And definitely don’t let potential employers sense that you need them.
These are acts of desperation. You aren’t desperate. Yet. So don’t act like it.
Few life events better present the opportunity for reflection and honest self-assessment than getting fired.
So it’s worth considering that the reason this job didn’t work out is simply that the law firm life isn’t for you — or at least not the same type of law firm life.
As humans, we tend to put ourselves in boxes. It’s our nature. The biggest and most obvious box for a lawyer is a law firm. Nearly all of law school is oriented toward getting a traditional job in a traditional firm, and so that becomes the path of least resistance.
But there are many other ways to practice law or use your law degree, and you owe it to yourself to mull them over.
If, upon reflection, you determine that a conventional law job is still for you, then a quick refresh on the job application process would behoove you.
True, you’ve interviewed before. And obviously, it’s worked out. You were hired.
But the law market grows ever more competitive each year, and interviewing is almost never easy (at least not for most job candidates). So take some time to practice. Refresh your résumé. Browse some job-hunting blogs for hot takes and new trends. Get your head in the headhuntin’ game.
This is risky. It’s scary. Certainly it’s not the easiest option. But starting your own law practice just might be your best ticket to the career you actually want.
Launching a business is never easy, and success is never guaranteed. But consider this: law firms aren’t as difficult to start — and to succeed with — as many other kinds of businesses. (Restaurants, for example, are notoriously challenging upstarts.) …Provided, of course, that you have a law license.
You’ve already taken care of that part — the hardest part.
So if non-lawyers can start difficult businesses like restaurants and find success, there is no reason you can’t do the same with a comparatively straightforward operation in your own trade.
Heck, lawyers right out of law school, without so much as an hour of experience, hang their own shingles and grow a practice within a year or two. You have a leg up on them, at least. You’ve worked in a law firm already. You’ve seen how it works. And you’ve learned the hardest lesson of all: you’ve been fired. So go make the most of it.
Starting your own practice isn’t for everyone. We aren’t here to tell you otherwise. But if you decide to go that route, we can help.
Juris Digital is an experienced team of legal marketing experts who help to put law firms on the map — and by the map, we mean Page 1 of the relevant Google search results — and get them a thriving client base along the way.
We’ve worked with some of the biggest law firms in the country, and also plenty of small-to-midsize firms and solo practitioners who’ve found great success. So we know it can be done. For that matter, we know how to do it.
And consider this: even for law firms that have extensive resources and experience, we always advise that they not fall back on those facts in their marketing campaigns. Why? Because clients don’t care all that much about their lawyers’ résumés. They just don’t. What they’re really looking for is a lawyer who will work hard, who knows what they’re doing, and who will fight to make a difference in their story. That’s a message we can convey on behalf of any legal practice, whether it has just one shingle or a legal army of 500 J.D.s
So whether you decide to go solo or to seek opportunities at a new firm, remember that the right marketing campaign can make all the difference.
It took a while, but email ultimately revolutionized the way attorneys practice law, especially when it comes to communication — with one another, with opposing counsel, and with their clients.
But despite its dominance as the default way of doing things, email isn’t necessarily the best way of communicating or exchanging documents with your clients during the course of your representation.
A better option might be client portals.
Sound familiar? If you head up a law practice, or if you’re a partner in your firm, you’ve probably at least heard the term by now. Maybe you’ve even been tasked with learning what it’s all about.
If you’re currently at that crossroads, trying to decide whether the transition to a client portal is worth the technological upheaval it might entail, this article is for you.
Below, you’ll find a Law Firm Client Portal 101 — everything you need to know about how portals work, why you might want one, how to choose the right application, and how you might integrate one within your firm’s existing web / cloud presence without too much hassle.
As a term, “client portal” is just ethereal enough to allude lawyers who aren’t constantly plugged into the technosphere. So let’s boil it down to basics.
First, there’s the highly technical definition crafted in Law Practice Today, whose 2011 article about client portals was where many lawyers first encountered the phrase. Author Donna Seyle defined it as follows:
A “secure web space” that is accessible to a client … The term is most often applied to an electronic sharing mechanism between an organization and its clients. The organization provides a secure entry point, typically via a website, that lets its clients log in to an area where they can communicate, view and download documents, collaborate on document editing and upload private information. The portal exists only on the web and data is stored in the cloud. When data is transmitted between the secure portal and the client, it is encrypted.
Wikipedia’s entry, meanwhile, is relatively pithy:
An electronic gateway to a collection of digital files, services, and information, accessible over the Internet through a web browser.
But the best way to understand client portals is to compare them to what you already know. Web portals are a part of everyday life in the internet age. Each time you log into your online banking, an insurance provider’s website, or Healthcare.gov, you’ve accessed a web portal — a centralized hub for all your account information and communications with a given organization.
The portal is easy to access, specific to your activity and information, and perhaps most importantly, secure.
Client portals are simply web portals for law firms. They allow clients to log in to their account with your firm in the same way they access most of the other important service providers in their life.
Last summer, the American Bar Association declared that “attorneys are flocking to client portals.” And this year, portals were central to the ABA’s TechShow 2018.
But a closer look at the ABA’s numbers reveals that not all attorneys are diving headfirst into the portal world. For the most part, it’s still a BigLaw thing. But that’s starting to change.
A 2016 ABA technology survey found that 72% of large law firms offered secure client portals, but only 11% of small or solo firms had adopted the same. But even among those smaller practices, there was growing interest in client portal technology.
In 2017, those statistics changed in some surprising ways. Only 57% of large law firms were now using secure client portals, but 30% of small or solo firms had adopted them. (Those changes may reflect, among other things, limitations in the sample size or the definitions of “large” or “small” firms.)
Those numbers tell us at least two things, however: if you’re a partner in BigLaw, you’ve probably encountered a client portal or at least the idea of one (and your biggest competitors may already be offering them).
But if you’re a solo practitioner or the founder / partner at a smaller firm, you may still wonder whether it’s worth taking the leap.
So should you? Here are five reasons you might consider it:
In fact, offering a “Client Login” section on your homepage can even function as a kind of call to action. It suggests that there’s a whole client experience awaiting them, and that’s something you want your firm’s brand to convey.
Interested in a secure client portal for your law firm but not sure where to start? You generally have three possible approaches:
…to name a few. Not using a CMS solution yet? Check our list of the Top 10 attorney CMS programs and our review of the most popular option, Clio.
Bringing your law firm into the 21st century is no small feat. Step out on the right foot. Let us help.
Juris Digital is an attorney marketing agency that specializes in growing law firms into bigger cases and better clients using the web.
We don’t design secure client portals, and we don’t recommend you hire anyone else to either. As outlined above, it’s costly and unnecessary. The leading commercial options are pretty stellar once you get the hang of them.
But here’s what we can do:
If you want, we can even do those things in conjunction with all the other legal marketing services we provide. These include content creation, link building, social media marketing, email marketing (for non-confidential communications), PPC advertising, and attorney SEO.
Building your online presence is a critical part of advertising for your law firm. Online advertising has the potential to bring in a large number of clients, particularly since clients who are searching for a law firm in a hurry are likely to turn to the internet to provide them with information about the firms in their area.
No matter what type of law you practice, it’s important that you build your online presence in order to generate a larger number of clients for your firm.
As a law firm, you often see clients when they’re desperate or in a hurry to sign on a lawyer. Many people start looking for a lawyer when they find out they need one due to their legal situation.
A quick Google search may be the first awareness of what law firms are practicing in their area. Falling below the first few search results can significantly decrease your chances of being seen.
In fact, 95% of search traffic comes from the first page of search engine results and most of these clicks go to the top few ranking websites.
Make sure you’re following these key tips to ensure that your law firm appears in those critical top results, increasing your SEO and building your business as a result.
Part of building search engine optimization may also include opting for paid ads, which will help highlight your firm and help push you higher on the search engine results page.
With pay per click, you pay each time someone clicks on your advertisement. With personal injury law firms, this can get expensive since these keywords can cost hundreds of dollars per click.
However, it’s economical for many other industries as well. If you’re looking to get listed in search engines quickly, PPC is a great option to start driving traffic quickly.
Social media is an excellent location to build your platform and your network. With 2.13 billion active users logging onto Facebook every month, it’s evident that this is a platform that you can’t afford to ignore.
Unfortunately, all too many lawyers fall into the trap of posting static, vague posts that are of little use to the people who are reading them. As a result, you may find yourself wondering if social media marketing is really worthwhile for your law firm. The short answer? It is–but only if you do it correctly.
Leverage social media ads. Facebook’s ads track customer interest in certain topics as well as past searches, which means that you can craft ads that are specifically designed to reach individuals who are looking for information about the type of law you practice.
Social media ads can also be specifically targeted to reach exactly the type of individual you’d like to have as your client, helping to narrow the people that you target with your ads.
Pay attention to hot topics. What is it that people genuinely want to know about? What types of information will generate awareness of your firm? For example, as a divorce attorney, you might consistently post information that will help people start over, rebuild their finances, or handle custody of the kids following a divorce.
A criminal attorney might keep a close eye on local events to help generate content that will be helpful to people in the area.
Keep building your presence. Posts that are designed to be liked, shared, and commented on will help build interest in your website and increase awareness of your firm–and that means that when locals in your area have needs in your field of expertise, they’ll be more likely to call you.
A landing page is a page intended to help tell customers exactly what to do when they’ve reached your site. They might have arrived there via an ad, through a social media post, or through an email–and chances are, they did so for a specific reason.
Make it easy for them to find the action they’re looking for, whether it’s providing you with critical information so that you can add them to an email list or contact them, make a phone call to your office, or read a specific post. Landing pages should include an intuitive design, be void of as much clutter as possible, and include only the necessary links in order to increase their efficiency and help you make the most of your online marketing efforts.
As a law firm, one of your most important online advertisements is the content you create. Your content will do more than just increase SEO and draw people to your website. It’s also a clear indication of your expertise in your field and how much you care about your clients. Keep these standards in mind when writing or outsourcing content for your firm.
Developing your online presence is a critical part of advertising for today’s law firms. You can’t afford to miss out on all the benefits that online advertising offers. Beginning with these simple strategies, you can increase your business and make it easier for the right clients to find your business.
Recently, Google quietly made a change in organic search results with the additional inclusion of more “people also search for” boxes.
This new addition appears in search results when a user conducts an organic search, clicks on a result, and then returns back to the search results page. You can see an example of what this looks like below. The pink section represents the new feature you would see.
From Google’s point of view, this implies that the searcher did not find what they were looking for when they visited the first website they clicked on and are now providing alternative searches that may be relevant to your search query.
When doing a Google Search there are several ways that Google tries to send additional relevant queries to searchers. Right now those include the following:
You can see that there are several different ways that Google is trying to provide searchers with more options that might be more relevant to their query.
So after looking at this feature deeper, it seems that is, in fact, a brand new feature and it can provide unique results from the other related search options that previously existed.
I wanted to take a deeper dive and get an idea of how these related searches differ from what was already available. To do this I looked at the example “Do I Need To Hire A Car Accident Lawyer?”.
After conducting this search I was presented with the related searches, people also ask, and people also search for options on the search results page after clicking back from the first result.
This showed me that for this single search, Google provided me with 18 total additional searches I could try and click on. Google clearly sees these as related topics and it was surprising to me that there were only 2 searches that overlapped.
This means that for this one search query, Google provided me with 16 unique related topics.
You can see an example of this below with a list of the questions it curated along with a visual example of each result on the search page.
There are some clear benefits of reviewing this data. First, from a keyword research perspective, you can basically get unlimited topics just by searching and looking at what Google values. But here are my main takeaways from this analysis:
Overall I think this information is incredible and there are lots of ways to use this data. Imagine the possibilities? What if a potential customer finds you in organic search results, clicks your result, but doesn’t find what they were searching for. Then they click on a related query, and boom you are there again. That can be very powerful marketing.
Step 1: Go to Google and conduct a search. My search was for Denver Personal Injury Lawyer. I then clicked on the first organic result which is highlighted below.
Step 2: After visiting the page I clicked the browser back button. I was then shown the example below:
What downsides am I missing about this new feature? What are your thoughts on the matter? Let me know in the comments below:
True or false: newer, younger lawyers have an easier time with technology than veteran attorneys with decades under their belts?
“True” is the easy answer, but it might not be the right one.
Truth is, the amount of technology available to law firms today is so expansive that virtually anyone would be overwhelmed by the sheer research of it all.
It isn’t only the legal services software you have to think about. (Though that’s certainly its own quagmire — choosing a case management software can take half a year. They teach whole CLE classes on that topic alone!)
But your law firm isn’t just a law firm. It’s a business too, which means you have to sort through all the tech-y decisions that organizations of all other stripes must contend with too.
In theory, these decisions will make your life easier in the long run. That’s the whole point of technology, right?
But to reach that happy ending, you’ll need to make the right choices… and ideally, avoid headaches along the way.
After hearing this complaint from several of the lawyers and law firms we work with, we decided to create a Guide to Researching and Ultimately Selecting the Best Software for Your Law Firm. You’ll find it in the paragraphs that follow.
We’ve written this guide primarily with these audiences in mind:
In other words, this is a guide for the young and the not-so-young, because unless you’ve had a reason to keep up with software trends in business and law over the last three-to-five years, those trends have almost certainly passed you by — no matter how long you’ve been in practice.
That’s right: even if you don’t know ANYTHING about legal software or the internet in general, this guide is designed to get you on the right track. At the very least, you’ll come away knowing the types of technology you might need, and you’ll be on the road to research.
We’ve picked six different categories of software for lawyers. You’ll find one section for each category below.
Each section begins with an overview of that technology and what it can do for you, and then we’ll recommend a few of the best / most popular options on the market.
And don’t worry — no one is paying us to make these recommendations, and we don’t get a cut for any sales, so our advice comes from an honest place.
Since billable hours rank high among the things that vex lawyers most, we thought it was a good place to begin our software quest.
No matter how big or small your practice is, you’ll need to track your hours, account for your time, and keep up with clients who aren’t paying (and how many times you’ve tried to chase them down).
Like anyone else in the small business world, you’ll have the usual suspects available to you: Freshbooks, QuickBooks, Quicken, Xero, and so on.
Those aren’t bad choices in any other field, and even in a law firm, they’ll get the job done. But since there are plenty of programs geared specifically to lawyers — software that will capture your time, record it, generate an invoice, and enter it in your books (all within the same system) — why not choose one of those?
What to Look For
• The ability to filter by attorney so you can see each individual firm member’s billings
• The ability to filter accounts by date, payment status, amount past-due, etc.
• The ability to keep a log of when and how you’ve followed up with clients on late payments
• The ability to accept client payments by credit card, echeck, PayPal, and Square
• Compatibility with your other software (and your operating system)
Bonus Features
Most Popular Options
This one’s easy. In fact, if there’s a single category in this article that you already have covered, it’s probably this one. But just in case you haven’t adopted a productivity suite yet, or are in the market for a new one, let’s have a look.
The standard bearer here is Microsoft Office, which used to come on a CD-Rom, but like most software, it has gone the way of web-based subscriptions and is now called Office 365.
You know what you need here — word processing, spreadsheets, notetaking, an email program, a digital calendar, etc. — so we won’t bother with a lengthy list.
Let’s just size up the real contenders instead.
It’s hard to argue against Office 365. It’s far from perfect and probably not the best, but it combines the virtue of “good enough” with the inevitability of “everyone else uses it.”
In today’s interconnected world, universality matters. Office 365 reigns supreme. Most law firms will want the business version, but solo practitioners might make the personal or home versions work.
But before you pull the trigger, a caveat: Google’s G Suite is coming for Office 365’s crown, and it’s coming hard. Google Docs and the Google Drive have long been a staple of file sharing via Gmail, which is already the most popular free email service in the business world. That means G Suite can chip away at Microsoft’s universality edge.
So while Office 365 reigns supreme for now, don’t be surprised to see G Suite catching on. If there’s one thing we’ve learned in our line of work as attorney SEO experts, it’s never to underestimate Google.
Learn more about the basic G Suite subscription package here.
As any seasoned lawyer can attest, it doesn’t take long for papers to pile up in a law office.
One filing cabinet can grow into a storage closet within your first year or two of practice… and pretty soon, you’re wearing out paper shredders and looking to lease extra closet space.
Even if your practice has gone completely paperless, you’re probably still on the receiving end of paperwork all the time (faxes, even!). One client alone can leave a tower of banker boxes behind.
That’s why PDF conversion programs have become so essential to the modern law practice. You don’t hear as much chatter about these applications, but they’re among the most indispensable software for lawyers.
What to Look For
Most Popular Options
If you’re running a law firm without document management or automation software, you’re wasting valuable time! The 21st century is here, and it’s made life much easier for people who constantly work with electronic documents (ie. lawyers).
Whether it’s inserting boilerplate, customizing letterhead to particular clients and cases, or inserting terms or clauses throughout a complex contract, document automation and assembly software lets lawyers make use of work they’ve already done in the past, creating templates that can be easily re-customized for future use with other clients.
Document management, meanwhile, does what you’d expect it to. For the lawyer who has hundreds if not thousands (or tens of thousands) of electronic pages to contend with this month alone, organization means everything.
Many programs combine document management, automation, and assembly within the same software purchase. Others prioritize some of these features over others. So it’s helpful to think about which of these features matters most to you.
What to Look For
Most Popular Options
Even the best attorney must rely on more than his or her memory. Lawyering is very much an exercise in research excellence, and excellence requires access to the right tools.
Today, most law firms use one of two online services for legal research: LexisNexis and Westlaw. They offer a variety of packages and pricing models, but none of them are what you’d call “cheap.”
So what do you do if you’re a smaller law firm with a modest budget and only moderate research needs? In this section, rather than focusing on the two most popular options (i.e. full-blown Lexis and West), we’ll list several alternative online legal research solutions for small and solo law firms that have been recommended by the ABA (though, as we’ll see, all most roads lead back to Lexis):
We’ve written a lot about the importance of law firm intake analytics as an attorney marketing strategy in the past (as recently as last week, in fact). You can employ all the fancy marketing tricks in the world to get prospective clients’ attention, but if your leads don’t actually hire you, what’s the point?
Analytics is the science of tracking your marketing and contact efforts to determine what worked, what didn’t, and how you can improve your client conversion game.
Here at Juris Digital, we include an analytics component in everything we do as a law firm marketing agency, and if you don’t have someone handling your marketing for you, you should be conducting analytics too.
CRM software for lawyers is one great way to analyze your conversion efforts. It won’t actually collect your client data for you (that’s on you and your staff), but it will help you keep track of all your contact with them, and it will produce insightful reports about how you close in on clients (and where you can improve).
What to Look For
If a piecemeal approach to selecting and installing your law firm software is simply too onerous, consider getting a single case management system (CMS) that covers at least most of your bases.
Case in point: Clio, the single most popular software for lawyers out there. It’s the leading CMS for a reason, and while it won’t check every box on the list we’ve laid out above, it can meet most of your needs.
If you want to learn more about case management software for lawyers, visit our guide to choosing one here. You might also want to read our recent, in-depth overview of Clio.
When it comes to technology, there may be no more important investment than the one your law firm makes in digital marketing, which is the #1 way for firms to grow in the evolving legal market. Increasingly, clients look for lawyers on Google, and if your law firm isn’t there for them to find (and making a great case), you’re going to lose their business to someone else.
Ultimately, getting bigger cases from better clients will afford your law firm to invest in higher-scale software to make your daily life as lawyers easily.
At Juris Digital, we help law firms get big results online — especially when it comes to getting on the first page of the Google results.
The internet is a powerful tool for growth. Just as the right attorney software can revolutionize your in-office efforts, attorney web marketing can revolutionize your bottom line. Contact Juris Digital and find out what we can do for you today.